Terms of Service

By accessing or using the Service, you agree to these Terms and our Privacy Policy, available at briefcasebliss.com/privacy. If you do not agree to these Terms, you may not access or use the Service.

Briefcase Bliss is a cloud-based legal case management platform that provides tools for case intake, document management, medical record analysis, demand letter and mediation brief generation, docket synchronization, calendaring, deadline tracking, client communication, time and billing, and related workflows for law firms and legal professionals.

We may modify, suspend, or discontinue any feature of the Service at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuance of the Service.

You must be at least eighteen (18) years of age and legally able to enter into a binding contract to use the Service. You represent and warrant that the information you provide during registration is accurate, complete, and current.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breach.

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation;
• Upload, store, or transmit any content that infringes the intellectual property rights or privacy rights of others;
• Attempt to gain unauthorized access to any part of the Service, other accounts, or the systems on which the Service is hosted;
• Interfere with or disrupt the Service, including by introducing viruses, malware, or harmful code;
• Reverse engineer, decompile, or disassemble any portion of the Service;
• Use the Service to store or process data that you do not have the legal right to store or process; or
• Resell, sublicense, or redistribute access to the Service without our prior written consent.

You acknowledge that the data you upload to or generate through the Service may include confidential, privileged, or sensitive client information, including information protected by the attorney-client privilege or the work product doctrine. You are solely responsible for ensuring that your use of the Service complies with all applicable professional responsibility rules, including your duty of confidentiality to your clients.

We act as a service provider and data processor on your behalf. We do not access, review, or use your client data for any purpose other than providing, maintaining, and improving the Service, except as required by law or as described in our Privacy Policy.

You are solely responsible for the accuracy, completeness, and legal sufficiency of all documents and analyses generated using the Service. AI-assisted features are tools to support your work; they do not constitute legal advice and must be reviewed by a qualified attorney before reliance or use.

You agree to pay all fees associated with your subscription plan as described on our pricing page or as agreed in a separate order. Fees are billed in advance on a recurring basis (monthly or annually) until you cancel your subscription.

Usage beyond the limits included in your plan (such as additional users, cases, storage, or AI credits) may incur overage charges as described in your plan. You are responsible for all charges incurred under your account, including overage and pre-purchase charges.

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. We do not provide refunds for partial billing periods except as required by law.

The Service, including its software, design, text, graphics, and underlying technology, is owned by Briefcase Bliss and is protected by intellectual property laws. You retain all rights to the data and content you upload to the Service.

We grant you a limited, non-exclusive, non-transferable license to use the Service for the duration of your subscription, subject to these Terms.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DOCUMENT OR ANALYSIS GENERATED THROUGH THE SERVICE WILL BE ACCURATE, COMPLETE, OR LEGALLY SUFFICIENT.

YOU USE THE SERVICE AND ANY OUTPUTS AT YOUR OWN RISK. NOTHING IN THESE TERMS CREATES AN ATTORNEY-CLIENT RELATIONSHIP BETWEEN YOU AND BRIEFCASE BLISS, NOR DOES IT CONSTITUTE LEGAL ADVICE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL BRIEFCASE BLISS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

You agree to indemnify and hold harmless Briefcase Bliss and its officers, directors, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your use of the Service, your violation of these Terms, or your infringement of any third-party rights.

We may suspend or terminate your access to the Service at any time, with or without cause or notice, including for violation of these Terms. Upon termination, your right to use the Service ceases immediately. You may export your data before termination; we are not obligated to retain your data after termination beyond any period required by law.

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles. You agree to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California, for any dispute arising out of or related to these Terms or the Service.

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and, if appropriate, by email or in-app notice. Your continued use of the Service after the effective date of any changes constitutes acceptance of the revised Terms.

If you have questions about these Terms, you may contact us at support@briefcasebliss.com.